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Frequently Asked Questions


 





1. Why did the website undergo this change?

The website’s structural back-end was out-of-date, and multiple new features were not operating at optimum capacity. The upgrade allows the website to have a nicer feel, easier browsing and capability to add more features.


2. What are the new features on the website?

There are many new features, some of which have not been activated. Currently, new features include:

·       Profile page for users
·       Instant messaging between users
·       Calendar option for upcoming events
·       Employer only users, to allow for easier job posting
·       Capability to have an automatic membership renewal
·       Multi-level access


3. How do I obtain a username?

On the right-hand side menu, click “Register” and follow the steps. The registration will require your information. If your name is in our member database already, you will be prompted. If you forgot your password or username, please contact our webmaster via This email address is being protected from spambots. You need JavaScript enabled to view it..

Once registered you may log into the website using either the email registered or the username.

An activation link is sent to your email, or you can email the This email address is being protected from spambots. You need JavaScript enabled to view it. to activate your account.

If you are registering as an employer, please email the This email address is being protected from spambots. You need JavaScript enabled to view it. to activate the account and confirm your employer status.

4. Why should I pay for membership?

The membership for the Local AIHA BC-Yukon is $25/year. By paying your membership, you will have access to the members’ only section, receive the monthly newsletter, attend our monthly meetings and attend the Annual General Meeting at a discounted price. At the same time, your membership will support the organization and maintain its operating budget.


5. How do I pay my membership?

To renew, or purchase your membership, login using your username. Under the “Member Zone” menu, select “Make a Payment”. The default selection is the 1 year Full Membership. If you are a student, select the 6-month Student Membership from the drop down menu. Then, press “Subscribe” and fill in the required fields. If you wish your plan to renew automatically each year on the same date, please select “Automatic Renewal”, and the membership will be paid from your credit card on a yearly basis.

A quick step-by-step procedure, with pictures, can be found here.
 

6. Do I obtain a receipt after I purchase my membership?

Yes, a receipt will be provided via email or through the website. Your history can be accessed via the Member Zone menu, by selecting the “My Account” option. Once access, there multiple options available:

·       Billing Information
·       Billing History
·       Renew Membership
·       Membership Information
·       Membership History

You can view your receipts via Billing History, or a history of your membership to date.

 
7. Who do I contact if I am having issues with the website or I am having trouble finding information?

Our webmaster will be able to help if you are having issues with the website, or cannot access specific information. To contact the webmaster, click This email address is being protected from spambots. You need JavaScript enabled to view it..

 

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